Kelly Wagg – The Founder and Owner

When I was 19, I spent 2 years working at the local hospital as an Auxiliary Nurse.  I worked on an acute medical ward where the patients had high needs and where I experienced life and death situations. It taught me a huge amount at a young age about empathy and how to remain calm even in the most challenging situations.  I then worked as an Agency Auxiliary Nurse and would go to a different establishment most days.  I worked mostly in nursing homes for the elderly but had my first experience as a home carer when I was asked to be a companion to an elderly lady who was lonely.  Working with her on a one-to-one basis really started my love affair with homecare, I supported her to have a more fulfilling life and meet some of her aspirations.

I continued my career by joining the British Nursing Association. They had 160 branches that provided nurses and carers across the UK and I worked at the Head Office in Hatfield. It’s here that my industry knowledge flourished. I worked my way up through the various roles and for the last 3 years I was an Operations Director for a large corporate homecare service.  Having such wide experience has helped me to understand the challenges in the sector and how best to achieve positive outcomes for our Clients.

As an Operations Director I had started to feel too disconnected from the Clients and I wanted to be able to feel absolutely confident that the services I delivered were of the very best quality without compromise.  It has been a dream for many years to provide excellent quality care to the local community in which I live, employing local carers to deliver care services to local people and it was with this at the forefront that Anchusa Care was conceived.